Shipping & Returns
Welcome to Unique Medical's Shipping and Return Policy page.
At Unique Medical, we are committed to providing you with a seamless shopping experience and ensuring your satisfaction with every purchase. Please take a moment to familiarize yourself with our policies regarding shipping, delivery, returns, and exchanges to facilitate a smooth and enjoyable shopping journey.
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Should you have any questions or require further assistance, our dedicated customer support team is ready to assist you.
Thank you for choosing Unique Medical.
Shipping And Return Policy
Effective Date: Jun 3, 2024
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Return & Refund Policy:
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We strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of purchase for unopened and sealed items that are still in brand-new condition. Please note that we cannot issue refunds for opened bottles or containers due to health and safety regulations.
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In the rare event that you receive a defective product, rest assured that we are here to assist you. You may request a replacement or a full refund for the defective item within 30 days of purchase. However, products that do not meet the criteria mentioned above will not be eligible for a refund.
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For all return and refund inquiries, please contact our customer support team at info@uniquemedicalusa.com. We are committed to ensuring your satisfaction and will work diligently to resolve any issues promptly.
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Thank you for choosing "Unique Medical" for your CBD needs. We appreciate your trust in our products and services.
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Shipping Policy:
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Our goal is to provide our customers with the best CBD products available, delivered directly to your door in the fastest way possible, all while providing the best prices on the market.
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Our shipping guarantee is that all US orders placed Mon-Sat will leave our Miami, FL warehouse and go out for delivery on the very next business day.
Orders are shipped via US Postal Service and are typically delivered within 1-2 business days for the East Coast and 3-5 business days for the Midwest and West Coast.
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We do offer free shipping for United States orders over $70
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Tracking information becomes available as soon as we process your order and will be sent via a confirmation email. However, once the USPS takes custody of the package, shipment status updates are out of our control and are managed by the USPS. (Please note: USPS frequently skips status update steps, resulting in what appears to be no movement on their tracking page while in actuality your packaging is en route).
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Contact us at 1-786-343-0003, 9am-5pm Pacific Time if you have any questions throughout the order or shipping process.